Privacy policy

Data protection on the best wood SCHNEIDER® GmbH web site

Protecting the security and privacy of your personal data is very important to us, because we want you to feel secure when you visit our web site. Our activities are consistent with the applicable laws concerning data protection and data security. In the following, we will explain which information best wood SCHNEIDER® GmbH records during your visit to our web site, and how it is used.

best wood SCHNEIDER® GmbH guarantees in advance that it will collect, process and use the resulting user data exclusively for internal purposes in connection with the processing of user queries.

Responsible for the collection, processing and use of your personal data as per Art. 4 No. 7 of the GDPR

best wood SCHNEIDER® GmbH
Kappel 28
88436 Eberhardzell

Tel .: +49 (0) 7355 9320 0
E-Mail: info@schneider-holz.com

If you have any questions about our privacy policy, please feel free to contact our data protection officer

Carmen Schneider
Kappel 28
88436 Eberhardzell

Tel.: +49 (0) 7355 9320 204
E-mail: datenschutz@schneider-holz.com


This privacy policy applies to the web site of best wood SCHNEIDER® GmbH and the connected online services of best wood SCHNEIDER® GmbH. It does not apply to any existing links to external companies.

Personal data and purpose of use

When you visit our website, at least the following data about your access is logged:

• Our visited website
• Date and time of access
• Amount of data sent in bytes
• Source from where you came to our pages
• Browser used
• Operating system used
• End device used
• IP address used (if necessary in anonymized form)

The collected data serve exclusively statistical evaluations and the improvement of our internet pages. However, we reserve the right to review existing server log files, if specific evidence point to unlawful use or if we are requested to do so by investigative authorities.

We collect personal data (such as names, addresses, telephone numbers and e-mail addresses) via our web site only if you have made your data available voluntarily or consented to the use thereof. You have the right to revoke your consent at any time with effect for the future.

The personal information that you have provided is used to respond to your inquiries, process your orders, provide services or provide you with access to certain information or offers (such as software updates). best wood SCHNEIDER® GmbH will neither sell nor market this information elsewhere. The information will only be disclosed if this is required by law.

Data transmission to third parties

In principle, we will only use your above-mentioned personal data within our company.

If and as far as we use third parties in the fulfilment of contracts (such as logistics companies), we will only transfer personal data to these companies to the extent that is required for the relevant service.

If we outsource certain parts of the data processing (“order processing”), all of our order processing companies are contractually obliged to only use personal data in compliance with the data protection laws and protect the rights of the person concerned. The order processing companies only use the data in accordance with our instructions, and are prohibited from using this data for their own commercial purposes that are not in accordance with the agreed purposes.

Transfer to third country or international organization.

The information will not be transferred to a third country or an international organization.

Your rights

Consent that has already been given can be revoked at any time. To do this, please send an informal message by e-mail to us at datenschutz@schneider-holz.com. The legality of the data processing that is carried out until the revocation is received remains unaffected by the revocation.

If you think that we are not processing your personal information correctly, you have the right to complain to the relevant data protection supervisory authority.

According to the Federal Data Protection Act (BDSG) you have a right to receive information about your stored data free of charge, and the right to correction, blocking or deletion of this data. Upon request, best wood SCHNEIDER® GmbH will inform you in writing about which personal data is stored at best wood SCHNEIDER® in accordance with the applicable law.

Note concerning the protection of minors

Our web site is not intended for children under the age of 16. Persons who are under 16 years of age may not send any personal data to best wood SCHNEIDER® GmbH without the consent of their legal guardians.


If you wish to subscribe to our newsletter, we require your e-mail address and confirmation that you are the owner of the specified e-mail address, and that you agree to receive the newsletter. This information is only collected for the purpose of sending you the newsletter and documenting our authorization in this respect. You can cancel the newsletter and your consent to receive it at any time. Simply send an e-mail to info@schneider-holz.com, or you can unsubscribe using the unsubscribe link in the newsletter itself. You can also unsubscribe directly on our homepage: https: //www.schneider-holz.com/service-kontakt/aktuelles/newsletter.html

Our e-mail newsletter is dispatched via technical service provider rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., to whom we pass on the data that you provide during registration (title, first name, surname and e-mail address).

This transfer takes place in accordance with Art. 6 (1) (f) of the GDPR, and is carried out in accordance with our legitimate interest in the use of a promotional, secure and user-friendly newsletter system. The data which you enter in order to receive the newsletter (e-mail address, for example) will be stored on the rapidmail servers in Germany.

rapidmail uses this information for the dispatch and statistical evaluation of the newsletter on our behalf. In order to carry out the evaluation, the emails which are sent include so-called web beacons or tracking pixels, which represent single-pixel image files stored on our web site. This allows us to determine whether a newsletter message has been opened, and which links may have been clicked on. With the aid of so-called conversion tracking, it is also possible to analyse whether a predefined action has taken place after clicking on the link in the newsletter. Technical information is also collected (e.g. time of retrieval, IP address, browser type and operating system). This data is collected exclusively pseudonymized and are not linked to your other personal data, which precludes the possibility of direct personalized tracking. This data is exclusively used for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better customize future newsletters to the interests of the recipients.

If you object to the analysis of data for statistical evaluation purposes, you must unsubscribe from the newsletter.

A data processing agreement has been drawn up between ourselves and rapidmail in which rapidmail is obliged to protect the data of our customers and not pass it on to third parties.

Further information about rapidmail data analysis can be found here: https://www.rapidmail.de/funktionen/uebersicht
The rapidmail privacy policy can be viewed here: https://www.rapidmail.de/datensicherheit


best wood SCHNEIDER® GmbH takes suitable technical and organizational security measures to protect your personal data against unintentional or illegal deletion, modification or loss, and against unauthorized disclosure or unauthorized access.

SSL or TLS encryption

Our web site uses SSL or TLS encryption for security reasons and to protect confidential content such as inquiries which you send to us as the web site operator.

An encrypted connection can be recognized by the address line of your browser changing from “http: //” to “https: //” and the appearance of the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data that you send to us cannot be read by third parties.

Links to other web sites

The best wood SCHNEIDER® GmbH web site contains links to other web sites. Access is at your own risk. best wood SCHNEIDER® GmbH is not responsible for the privacy policy or content of external web sites.

Social Media: Facebook, LinkedIn and XING

Social media functions can be used on our web site. If you access one of these pages, a connection to the respective social media servers can be established. When this takes place, they are informed that you have visited our web site with your IP address. If you now comment, like etc. and you are logged into your respective account, the social medium may be able to assign your visit to our web site to you and your user account. We would like to point out that we, as the provider of the web pages, have no knowledge of the content of the transmitted data and the use thereof. These services are provided by the following companies:

Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
Google + Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
Linkedin Inc., 2029 Stierlin Court, Mountain View, CA 94043, USA
Xing AG, Dammtorstrasse 30, 20354 Hamburg, Germany
For the purpose and extent of the data collection and the further processing and use of the data by the provider as well as your related rights and setting options for the protection of your personal data, please refer to the privacy policy of the respective provider:

  • Facebook https://en-gb.facebook.com/privacy/explanation
  • Google https://www.google.com/intl/en/policies/privacy/
  • Linkedin https://www.linkedin.com/legal/privacy-policy?_l=en_US
  • Xing https://privacy.xing.com/en/your-privacy

If you would not like the respective social media provider to be able to assign the visit to our site to your respective account, you must log out of the respective service before visiting our web site.


We use cookies on our homepage to make the use of our homepage easier, more effective and more secure. Cookies are small text files stored on your computer and used by your browser. Cookies are virus-free and harmless to your computer. You can configure your browser settings in accordance with your requirements and refuse to accept cookies or delete cookies which have already been stored, for example.

The content of a cookie is limited to an identification number. Your name, IP address etc. are not stored. Individual profiling of your usage behavior does not take place.

Our web site can also be used without cookies. You can disable the storage of cookies in your browser, restrict them to certain web sites or set up your browser to notify you when a cookie is sent. You can also delete cookies from the hard drive of your PC at any time (“Cookies” folder). If cookies are disabled, the functionality of our web site may be restricted.

Please note that you can set your browser settings in such a way that you are informed when cookies are stored and individually decide whether to accept cookies, accept them in certain cases or exclude them altogether. Each browser manages cookie settings in different ways. This is described in the Help menu of the respective browser, which explains how to change your cookie settings.

These can be found for the respective browsers under the following links:

  • Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
  • Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
  • Safari: https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=en_US

Google Analytics

Google Analytics
If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The responsible party for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Scope of processing
Google Analytics uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

Google Analytics 4 has IP address anonymization enabled by default. Due to IP anonymization, your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your website visit, your user behavior is recorded in the form of "events". Events can be:

  • Page views
  • First visit to the website
  • Start of session
  • Your "click path", interaction with the website
  • Scrolls (whenever a user scrolls to the bottom of the page (90%))
  • clicks on external links 
  • internal search queries
  • interaction with videos
  • file downloads
  • seen / clicked ads
  • language settings

Also recorded:

  • Your approximate location (region)
  • your IP address (in shortened form)
  • technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
  • your internet service provider
  • the referrer URL (via which website/advertising medium you came to this website)

Purposes of processing
On behalf of the operator of this website, Google will use this information to evaluate your use of the website and to compile reports on website activity. The reports provided by Google Analytics serve to analyse the performance of our website.

Recipients of the data are/may be:

  • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 DSGVO).
  • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA
  • Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

It cannot be ruled out that US authorities may access the data stored by Google.

Third country transfer
Insofar as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.

Duration of storage
The data sent by us and linked to cookies are automatically deleted after 14 months. The deletion of data whose retention period has been reached occurs automatically once a month.

Legal basis
The legal basis for this data processing is your consent pursuant to Art.6 para.1 p.1 lit. a GDPR.

You can revoke your consent at any time with effect for the future by accessing the cookie settings and changing your selection there. The lawfulness of the processing carried out on the basis of the consent until the revocation remains unaffected.

You can also prevent the storage of cookies from the outset by setting your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in a restriction of functionalities on this and other websites. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google, by

  • a. not giving your consent to the setting of the cookie or
  • b. downloading and installing the browser add-on to disable Google Analytics HERE.

For more information on Google Analytics' terms of use and Google's privacy policy, please visit https://marketingplatform.google.com/about/analytics/terms/us/ and at https://policies.google.com/?hl=en.

Google Maps

Google Maps (API) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”) is used on our web site. Google Maps is a web service for displaying interactive maps for visually displaying geographic information. The use of this service will show you our location and make us easier to find.

When you visit any of the subpages in which a Google Maps map is incorporated, information about your use of our web site (such as your IP address) is transmitted to Google servers in the United States and stored there. This takes place regardless of whether Google provides a user account that you are logged into or if no user account exists. If you are logged into Google, your data will be assigned directly to your account. If you do not want assignment to your profile to take place at Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. According to Art. 6 (1) (f) of the GDPR, such an evaluation is based on the legitimate interests of Google for displaying personalized advertising, market research and / or the requirement-oriented design of its web site. You have the right to object to the formation of these user profiles, whereby you must contact Google directly to exercise this right.

US-based Google LLC is certified under the US/European “Privacy Shield”, which ensures compliance with the level of data protection in the EU.

If you disagree with the future transmission of your data to Google when using Google Maps, you can also disable the Google Maps web service completely by turning off the JavaScript application in your browser. Google Maps and therefore also the map displayed on this web site can then not be used.

Google’s Terms of Use can be viewed at http://www.google.com/intl/en/policies/terms/regional.html, and the additional Google Maps Terms of Service can be found at https://developers.google.com/maps/terms

For details on privacy related to the use of Google Maps, please visit the Google web site (“Google Privacy Policy”): http://www.google.com/intl/en/policies/

Changes to this privacy policy

Changes and additions to this privacy policy are possible, and you can identify the respective version on the basis of the date and version shown at the end of this privacy policy. All previous versions of this privacy policy have been archived and are available for viewing upon request.

Duration of storage of personal data

The duration of the storage of personal data depends on the respective legal retention period (e.g. commercial and tax law retention periods). Upon expiry of the deadline the relevant data is deleted automatically, provided that it is no longer required to fulfil the contract or to initiate a contract and/or if there is no legitimate interest from our side in the continued storage of the data.

Questions and comments

best wood SCHNEIDER® GmbH will react appropriately to inquiries about additions, corrections or deletion of personal data. If you have any questions or comments about this privacy policy, please contact us.

The users of our web site can receive information about their personal data which we have stored by sending a written request via e-mail to datenschutz@schneider-holz.com. You should examine these guidelines occasionally, since they are updated from time to time for your protection.

Publication of the contact details of the data protection officer according to Art. 37 (7) EU GDPR

Internal data protection officer according to Art. 37 EU GDPR of best wood SCHNEIDER® GmbH

Carmen Schneider
Kappel 28
88436 Eberhardzell

Tel.: +49 (0) 7355 9320 204
E-mail: datenschutz@schneider-holz.com

Responsible supervisory authority for data protection

The following supervisory authority is responsible for best wood SCHNEIDER® GmbH:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg

PO Box 10 29 32, 70025 Stuttgart
Königstrasse 10a, 70173 Stuttgart

Tel.: 0711/61 55 41 - 0
Fax: 0711/61 55 41 - 15
E-mail: poststelle@lfdi.bwl.de
Internet: https://www.baden-wuerttemberg.datenschutz.de